We believe in full transparency. Below you’ll find the key policies that guide how we operate at Wholistic Synergy, LLC. Each section is designed to protect both you and us, while making sure expectations are clear. (For the complete legal versions of these policies, please refer to the full policy documents available on our website).
By accessing or using www.reversethepattern.com, you agree to these Terms of Use.
All information on this site is for general educational purposes only and is not individualized medical advice.
You must be at least 18 years old to use our site or services. You agree not to engage in harmful activities such as attempting to hack, disrupt, or misuse the site in any way.
Wholistic Synergy, LLC and its representatives are not responsible for any damages or losses connected with the use of our website, programs, or materials, except to the extent permitted by law.
We reserve the right to revise these Terms, and by continuing to use the site, you accept any updates.
If you have questions about these Terms, please contact us directly.
We respect and protect your privacy.
– Any personal information you provide (name, contact details, health information) is kept secure and confidential.
– We do not sell or share your personal data for marketing purposes.
-Information you provide is used solely to deliver services, improve offerings, and comply with legal requirements.
– Our website may use cookies or analytics tools to enhance your browsing experience, and you may opt out.
– Intake forms, contact forms, or other submissions are transmitted securely.
– For clients, additional protections under HIPAA (see below) apply.
Please review our full Privacy Policy for details on how your information is collected, stored, and safeguarded.
Wholistic Synergy, LLC is committed to protecting the privacy, security, and confidentiality of your personal and health-related information.
Although Wholistic Synergy, LLC is not a HIPAA-covered medical practice, we voluntarily follow HIPAA-aligned privacy and security standards as best practice when collecting, storing, and managing client health information.
We collect only the information necessary to support your care, including health intake forms, lab results, session documentation, and secure communications. All client information is stored and managed using Practice Better, a HIPAA-compliant electronic health record (EHR) and telehealth platform that utilizes encryption, access controls, and secure data handling protocols.
Your information is never sold or shared for marketing purposes and is accessed only by authorized individuals directly involved in your care or business operations.
For full details on how your information is collected, used, protected, and your rights as a client, please review our complete Privacy & Data Protection Policy.
We value your time and ask that you respect ours.
Appointments must be canceled or rescheduled with at least 24 hours’ notice.
Cancellations within 24 hours or missed sessions may result in a fee (generally $125 per consult) or the session being deducted from your program package.
Emergencies happen and we will review those on a case-by-case basis with understanding.
For clients in continuing programs, you may request a pause or extension in the event of serious circumstances (such as a family emergency).
If you choose to withdraw early from a program, our refund policy will apply. We simply ask for communication in advance so we can best support you and offer openings to others waiting for care.
We understand that circumstances may arise that require you to discontinue your program. Our goal is to be fair and transparent while also respecting the costs incurred on your behalf.
Clients Who Paid in Full: If you choose to end your program early, you may receive a prorated refund for any unused portion of services, minus the costs of any functional lab tests or assessments that were ordered on your behalf at the time of cancellation.
Clients on a Payment Plan: If you are paying through an installment plan and choose to discontinue, your payment plan will be cancelled. No further payments will be due, but no additional services will be provided beyond the date of cancellation.
Non-Refundable Services: Any sessions already completed, labs ordered, or materials provided are considered non-refundable. By enrolling in a program with Wholistic Synergy, LLC, you acknowledge and agree to this refund structure.
Wholistic Synergy, LLC may offer digital products, including but not limited to eBooks, guides, downloadable resources, educational materials, templates, videos, mini courses, lab education resources, and other digital content.
By purchasing a digital product from Wholistic Synergy, LLC, you acknowledge and agree to the following:
All digital products are delivered electronically. No physical product will be shipped.
After purchase, you may receive access through a download link, email, checkout platform, client portal, or other digital delivery method. It is your responsibility to provide a correct email address at the time of purchase and to download or access the product within the timeframe provided, if applicable.
Refund terms for digital products may vary depending on the specific product purchased.
Some digital products may include a 30 Day Clarity Guarantee. When offered, the specific terms of that guarantee will be clearly outlined on the individual sales page for that product.
Unless otherwise stated on the sales page, digital product purchases are considered final once access has been granted or the product has been delivered.
Refund requests must follow the instructions provided on the applicable sales page or purchase confirmation. Wholistic Synergy, LLC reserves the right to approve or deny refund requests based on the refund terms stated for that specific product.
Digital products are not physical products. No printed materials, books, binders, supplements, lab kits, or other physical items are included unless specifically stated on the sales page.
When you purchase or request access to a digital product, Wholistic Synergy, LLC may collect your name, email address, billing information, and other details necessary to process your purchase, deliver the product, provide customer support, and communicate with you about related products, services, updates, or educational content.
By submitting your information, you agree that we may contact you by email regarding your purchase and related educational or promotional content. You may unsubscribe from promotional emails at any time. Transactional emails related to your purchase, access, delivery, receipts, or support may still be sent when necessary.
Your information is handled in accordance with our Privacy Policy and Privacy & Data Protection Policy.
All digital products, materials, downloads, videos, written content, graphics, frameworks, worksheets, templates, branding, and educational resources are the intellectual property of Wholistic Synergy, LLC unless otherwise stated.
Your purchase grants you a limited, personal, non transferable, non exclusive license to access and use the digital product for your own personal education.
You may not copy, reproduce, share, resell, distribute, modify, upload, publish, teach from, repurpose, or create derivative works from any digital product or material without written permission from Wholistic Synergy, LLC.
Purchasing a digital product does not transfer ownership of the content or intellectual property rights to you.
Practitioners, coaches, consultants, and business owners may not use our digital products as client materials, program content, lead magnets, course content, or business resources unless written permission or a commercial license has been granted.
Sharing login credentials, download links, files, screenshots, PDFs, course access, or product materials with others is prohibited.
Wholistic Synergy, LLC reserves the right to revoke access to digital products without refund if unauthorized sharing, misuse, copying, distribution, or intellectual property violation is suspected.
All health, wellness, nutrition, functional medicine, lab education, lifestyle, supplement, and related content provided by Wholistic Synergy, LLC is for educational and informational purposes only.
This includes content provided through our website, digital products, eBooks, guides, downloads, videos, emails, social media, consultations, educational materials, and any related resources.
This content is not intended to diagnose, treat, cure, or prevent any disease. It is not medical advice and should not be used as a substitute for professional medical care, diagnosis, or treatment from a licensed physician or qualified healthcare provider.
Information about labs, biomarkers, nutrition, supplements, lifestyle strategies, functional medicine concepts, or wellness practices is provided for general education only and may not apply to your individual health situation.
You should consult your physician, primary care provider, or qualified healthcare professional before making changes to your diet, supplements, medications, exercise routine, treatment plan, or health care decisions.
Do not disregard, delay, or avoid medical advice because of something you read, purchased, downloaded, or learned from Wholistic Synergy, LLC.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
All information provided by Whollistic Synergery, LLC, whether on our website, in materials, or during consultations, is intended for educational purposes only.
Engaging with our website or services does not establish a physician–patient relationship.
We are not an emergency service. If you are experiencing a medical emergency (such as chest pain or severe illness), call 911 or go to the nearest emergency department.
Our services are not meant to replace your primary care physician. We require that you maintain a primary care provider for acute or urgent issues.
While we strive for positive outcomes, individual results vary, and no specific results are guaranteed.
You remain responsible for your health decisions, and we encourage you to use your own judgment and consult your primary physician before implementing major changes.
By working with us, you acknowledge these terms and agree to the scope of care described.
At times, we may receive a small commission or financial benefit when you purchase products or services we recommend, at no additional cost to you.
For example:
We may provide discounts through supplement dispensaries or practitioner partnerships. Some sales generate affiliate income that supports our business operations.
Our promise:
We only recommend products we trust, use ourselves, or believe will support your health goals.
Commissions never influence our recommendations.
We are transparent about these relationships and will gladly provide alternatives if requested.
All content on www.reversethepattern.com (including text, graphics, logos, and design) is the property of Wholistic Synergy, LLC or used with permission.
You may not reproduce, distribute, or sell content without our written authorization.
You are welcome to share short excerpts with proper credit and a link back to our site.
Practitioners and competitors: Please respect professional courtesy and do not copy our work.
If you believe any content infringes on your intellectual property, please contact us at Contact@reversethepattern.com, So we can address it promptly.
Wholistic Synergy, LLC is operated from the State of Florida. These Terms and Policies shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. By accessing this website or using our services, you agree that any disputes arising from these Terms or services shall be subject to the exclusive jurisdiction of the state or federal courts located in Florida.
* There is no link required for this as the statement is only clarifying the jurisdiction of where the business operates since it’s a Telehealth practice.
If you have questions about these policies or wish to exercise your rights (such as accessing your records),
Please reach out:
Email: info@reversethepattern.com
Mail: Wholistic Synergy, LLC, 5550 E Michigan St. Orlando, FL 32822
We are committed to resolving concerns fairly, promptly, and with integrity.
